Contact information

Contact Policy

Effective Date: July 17, 2026

At Godson Worldwide LLC, we value every customer and are committed to providing timely, professional, and courteous support. This Contact Policy explains how you can reach us and what you can expect when contacting our team.

Customer Support

Our Customer Support team is available to assist with:

  • Order status and tracking

  • Shipping questions

  • Returns and exchanges

  • Product information

  • Sizing assistance

  • Payment inquiries

  • Website support

  • General questions about Godson Worldwide products and services

Contact Information

Godson Worldwide LLC

Customer Support Email:
info@godsonworldwide.com

Website:
www.godsonworldwide.com

Business Hours:
Monday–Friday
9:00 AM – 5:00 PM Eastern Time

We are closed on weekends and major U.S. holidays.

Response Times

We strive to respond to all customer inquiries as quickly as possible.

Typical response times are:

  • Email inquiries: Within 1–2 business days

  • Order-related inquiries: Within 24–48 business hours

  • Returns and exchanges: Within 2–3 business days after receiving all required information

During holidays, product launches, or promotional events, response times may be longer.

Order Support

When contacting us about an order, please include:

  • Your full name

  • Order number

  • Email address used for the purchase

  • A brief description of your question or concern

Providing this information helps us assist you more efficiently.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Include:

  • Your order number

  • Photos of the item(s)

  • Photos of the shipping packaging

  • A description of the issue

Our team will review your request and work toward an appropriate resolution.

Returns and Exchanges

Questions regarding returns or exchanges should reference our Return & Refund Policy before contacting Customer Support.

If additional assistance is needed, our team will gladly help.

Respectful Communication

Godson Worldwide LLC is committed to treating every customer with dignity, professionalism, and respect.

We ask that all communications remain respectful and courteous. We reserve the right to discontinue communication that includes abusive, threatening, discriminatory, or inappropriate language or behavior.

Social Media

You may also connect with Godson Worldwide through our official social media platforms for product updates, announcements, and community engagement.

Please note that customer service issues requiring account or order information should be directed to our Customer Support email for privacy and security.

Policy Updates

Godson Worldwide LLC reserves the right to modify this Contact Policy at any time. Any updates will be posted on this page and become effective immediately upon publication.

Thank You

Thank you for choosing Godson Worldwide LLC.

We appreciate your support and are honored to serve you. Our mission is to provide quality Christian-inspired apparel while delivering excellent customer service and an exceptional shopping experience.